Privacy Policy

1. Introduction

Welcome to Swivel Bot ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and web dashboard services.

2. Information We Collect

We collect the following types of information:

• Discord Account Information: Your Discord user ID, username, avatar, and the servers you share with our bot.
• Roblox Account Information: When you verify, we collect your Roblox user ID, username, and display name through Roblox's official OAuth 2.0.
• Server Configuration: Settings and preferences configured by server administrators.
• Audit Logs: If enabled, we log moderation actions and dashboard changes for accountability.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our bot and dashboard services
• Link your Discord and Roblox accounts for verification purposes
• Apply server-specific roles and permissions based on verification status
• Improve and optimize our services
• Detect abuse and enforce moderation policies

4. Data Storage and Security

Your data is stored securely in our database with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We integrate with the following third-party services:

• Discord: For bot functionality and OAuth authentication
• Roblox: For account verification via OAuth 2.0

These services have their own privacy policies, and we encourage you to review them.

6. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• With server administrators: Verification status and linked account information is visible to administrators of servers you share with the bot
• Law enforcement: We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of users or the public
• Service operation: With trusted service providers who help us operate the Service, subject to confidentiality obligations

7. Data Retention

We retain your data as long as necessary to provide the Service. Specifically:

• Account links: Retained while your server uses Swivel or your account is linked. Unlinked account history may be retained for security and abuse prevention purposes.
• Moderation logs: Retained indefinitely for accountability and dispute resolution
• Server settings: Purged within 30 days of bot removal from a server
• Audit logs: Retained for up to 12 months

If you request data deletion, we will remove your personal data within 30 days, except where retention is required for legal compliance or legitimate security purposes.

8. Analytics & Service Improvement

We collect aggregated, anonymized usage data to improve the Service, including command usage statistics, feature adoption rates, and error diagnostics. This data cannot be used to identify individual users.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Request export of your data in a portable format
• Withdraw consent for data processing
• Object to certain processing activities
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us through our support server.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

11. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it promptly.

12. Cookies & Session Data

The dashboard uses essential session cookies to maintain your login state and preferences. We do not use third-party advertising trackers. No personally identifiable information is stored in cookies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service constitutes acceptance of the revised policy.